Support

Frequently Asked Questions

Frequently Asked Questions

What is AddToCircle?

AddToCircle is a one-stop online store offering a curated selection of home goods across categories like Table, Runners, Tablecloths, Home Decor, Accessories, Napkins, Frames, Placemats, Bedding, Pillow Covers & Shams, Throws, Furniture, Platform Bed Frames, Blankets & Quilts, Decorative Pillows, and Decor. We focus on quality, style, and value to help you furnish and personalize your space.

Which product categories does AddToCircle offer?

We offer a wide range of home essentials and decor, including Table, Runners, Tablecloths, Home Decor, Accessories, Napkins, Frames, Placemats, Bedding, Pillow Covers & Shams, Throws, Furniture, Platform Bed Frames, Blankets & Quilts, Decorative Pillows, and Décor items to complement any room.

How can I find products I like?

You can browse by category, use the search bar to find specific items, or filter by color, material, price, and popular collections to quickly locate items that suit your style and budget.

What payment methods do you accept?

We accept major credit cards, debit cards, and secure online payment options. Some regions may also support PayPal or other local payment methods at checkout.

Is there free shipping or international shipping?

Shipping policies vary by product and location. Some items may qualify for free shipping domestically, while international shipping options are available for select items. Please check the shipping details at checkout for accurate rates and timelines.

What is the estimated delivery time?

Delivery times depend on your location and the item’s availability. Typical estimates range from 3–7 business days for domestic orders and longer for international shipments. You will receive a tracking number after your order ships.

Can I track my order?

Yes. After your order ships, you’ll receive a tracking number via email or in your account. You can use it to monitor the shipment progress online.

What is your return policy?

We offer a hassle-free return policy for most items within a specified window. Items must be unused, in original packaging, and in resaleable condition. Some exclusions may apply for custom or final-sale items. Please review the full return policy at checkout or in our Returns section.

How do I initiate a return or exchange?

To initiate a return or exchange, log in to your account, select the order, and choose the Return/Exchange option. Follow the instructions to receive a prepaid return label if eligible. Our support team can assist if you need help.

Do you offer gift options?

Yes, many items are available for gift-wrapping and messaging. You can add a gift note at checkout and select gift packaging where available.

How can I contact customer support?

You can reach our customer support team via the contact form on our site, email, or phone during our stated business hours. We aim to respond promptly to all inquiries.

Do you offer design inspiration or guidance?

Yes. We provide style guides, room ideas, and curated collections to help you mix and match Tableware, Bedding, Decor, and Furniture to achieve cohesive looks for your spaces.

Are there care instructions for textiles and décor?

Yes. Each product page includes care instructions such as washing, drying, and material details to help you maintain your items and extend their life.

Do you have any loyalty program or promotions?

We periodically offer promotions, discounts, and a loyalty or rewards program. Sign up for our newsletter or check the site banners to stay informed about current offers.

Can I commission custom or personalized items?

Some categories may support customization or personalization options. Please check the product page for available customization and any associated costs or lead times.

How do I stay updated with new arrivals?

You can subscribe to our newsletter, follow us on social media, or check the New Arrivals section regularly to discover fresh items across Tableware, Bedding, Decor, and Furniture.

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